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Users, Applications, And Accounts

Users, Applications, and Accounts provide entity-level visibility into AI activity. These pages help teams understand who is using AI, which applications are in use, which accounts are active, and where risk or policy exposure appears.

When To Use Them​

Use these views when you need to investigate activity from an entity perspective:

  • A user is associated with risky AI behavior.
  • An application has unusual adoption, sensitive prompts, or open findings.
  • An account has high interaction volume, blocked interactions, or sensitive activity.
  • A finding, insight, or asset needs more business context.

Users​

The Users page summarizes AI usage by user and department. It includes KPI summaries, top trending users, a searchable table, and conversation-level drilldowns.

Common use cases:

  • Identify AI users and non-AI users.
  • Review privileged users using AI.
  • Find users associated with sensitive uploads or coaching events.
  • Open user conversations for deeper review.

Applications​

The Applications page is the main app-management and app-intelligence surface. It includes an inventory view, a source view, KPI filters, trending apps, and app drilldowns.

Common use cases:

  • Review all observed AI and non-AI applications.
  • Understand where an app was seen, including SaaS, browser, endpoint, or gateway sources.
  • Inspect app intelligence, posture, usage, exposure, findings, and visitors.
  • Review LLM Gateway app activity through the gateway-specific drilldown.
  • Review endpoint or desktop app activity through the endpoint-source drilldown.
  • Update app classifications or approval-related settings when permitted.

Accounts​

The Accounts page focuses on app accounts and account-level interaction data.

Common use cases:

  • Review total and newly observed accounts.
  • Track sensitive, blocked, and cleaned interactions.
  • Identify account status, account type, app status, and login method.
  • Open account conversations and related app context.
  • Trigger account-related workflows when permissions allow.

Main Workflows​

  1. Start from Insights, Findings, or direct navigation.
  2. Use search, filters, and KPI shortcuts to narrow the table.
  3. Open a row to inspect user, app, or account context.
  4. Follow links into Findings, related users, related accounts, or app intelligence.
  5. Apply controls, update app posture, or start user/account workflows as needed.

Access Requirements​

Users and Accounts use AI usage permissions. Applications use app-management permissions, with separate scopes for updates, allow/block operations, and agent-triggered actions.